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[imtoken苹果手机怎么下载]Rimini Street Awarded Grand Prize For Best

admin 区块链钱包 2022年01月30日

The Japan Institute of IT engages in research and development to promote digitalization in Japanese businesses and further the industry-wide adoption of state-of-the-art information technology. Award winners for its Grand Prize for Best Customer Support are companies whose customer support initiatives make a far-reaching contribution to Japanese organizations and serve as a model of success for the industry – both today and in the future. Rimini Street’s Best Customer Support designation from the Japan Institute of IT shines a light on the Company’s support expertise and its continuous focus on enhancing client service and satisfaction. The judging committee stated that Rimini Street’s “fixed-price model is superior in that it creates a win-win relationship between the customer and the company.”

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 4,200 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit , follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

Michelle McGlocklin

Forward-Looking Statements

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© 2021 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

Company recognized for delivering high-quality, valuable and efficient support to hundreds of clients in Japan via a superior model enabled by proprietary artificial intelligence technologies

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210901005256/en/


[imtoken苹果手机怎么下载]Rimini Street Awarded Grand Prize For Best Customer Support

View source version on businesswire.com: https://www.businesswire.com/news/home/20210901005256/en/

Rimini Street, Inc.
mmcglocklin@riministreet.com

+1 925 523-8414

Comprehensive Support Frees Up Funds and Resources to Invest in Digital Transformation

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced that Rimini Street has been awarded the Grand Prize for Best Customer Support from the Japan Institute of Information Technology (IT). Rimini Street earned this distinguished honor for its unique and innovative support model, which includes the Company’s proprietary, patent-pending artificial intelligence (AI) technologies and platform. The judges recognized the quality, efficiency and continued evolution of Rimini Street’s support operations, vastly improved through its innovative, proprietary AI and Machine Learning platform that helps reduce the time to resolve support issues for its clients by 23% and deliver a global client satisfaction on closed cases of 4.9 out of 5.0 (where 5.0 is “excellent”).

Rimini Street Awarded Grand Prize For Best Customer Support by the Japan Institute of Information Technology (Graphic: Business Wire)

The Japan Institute of IT also highlighted two of the Company’s patent-pending AI Support Applications in particular – Case Assignment Advisor and C-Signal – as reasons for being awarded the top prize, citing Rimini Street’s “excellent measures” to maintain and improve “high customer satisfaction.” Rimini Street’s artificial intelligence and machine-learning platform was designed to streamline and accelerate service delivery to continually improve the quality and efficiency of its support operations.

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